Working with Exponential-e to improve the quality of adult care through technology
The Internet is an empowering tool, giving everyone more of a voice and choice, and putting you in control. It’s not age dependent; everyone wants to engage more socially now and improve interactions with family, friends and neighbours – where boundaries are not restricted.
The focus in Care Homes is of course primarily on individual care - ensuring residents are happy and comfortable, but nowadays Care Home Providers also need to consider IT as a requirement for its customers. Technology delivers the potential to enhance the quality of adult care by empowering Care Home providers with ways to:
Tailored services to suit the needs of Care Home Providers
Data Security and Data Management
Resident data needs to be stored in a secure and professional manner, not only for confidentiality reasons but to ensure that Care Homes continue to meet high levels of compliance. With the NHS leading from the front with a move towards digitisation, it is clear that this has to be a commercial priority. Exponential-e can ensure that data is kept private and secure, allowing quick access to any information without risking a data breach.
Replacing paper-based records with comprehensive electronic records also facilitates the flow of this information between the wider health care community including hospitals, medical practitioners, pharmacies, specialists and other care professionals. Whether it is transitioning a resident from a Care Home to a hospital in an emergency, or to an elective appointment with a specialist, electronic resident records play a major role in communicating the most relevant and important information for each resident.
By streamlining the way resident information is recorded, processed and accessed, it not only creates greater efficiencies and reduces the possibility of human error, but also shifts a substantial amount of staff time from cumbersome paperwork to instead, providing face-to-face resident care.
The result for residents is more quality time with care and nursing staff, and access to a higher standard of quality care and support.
Many Care Homes will have used the same provider and service for many years, and where this is the case there is the opportunity for possible cost savings. A provider may find they are paying a contracted price for a service that is unsuitable or too slow for purpose.
By looking to change the service or service provider there are often cost savings to be made, and with an upgrade to the network or Internet speed this will ensure that the IT infrastructure is improved too.
For those Care Homes looking to make the transition to Cloud computing there could also be CAPEX/OPEX cost saving benefits too. Exponential-e can explore all avenues with you to find the best solution for you.
With mobile and smart devices on the increase across the generations, a reliable Internet connection is essential for any business or sector. However for Care Homes it has to be a priority to ensure that residents are able to connect to the Internet easily, and contact their friends or family. In a recent survey carried out by Nominet almost 50% of Internet users claimed the Internet has helped them to keep better in touch with close relations. Applications that support video, chat, email and other online communications ensure residents can quickly and easily connect with relatives, close friends and the community, which can significantly contribute to a greater quality of life.
Powerful Internet Connectivity and access for residents can help to build a sense of belonging, support and connection. Exponential-e’s uncontended Business Internet can ensure reliable connectivity for all residents and staff alike, and with up to a 1Gig connection available the power and speed are second to none.
Connecting Multiple Sites
For Care Homes that have multiple sites in various locations, a robust WAN ensures that data can easily be shared between sites - decreasing the time spent waiting for important pieces of information. By enabling your various facilities to quickly and easily communicate there will be an increased level of productivity and boosted employee morale.
Delivered over our 100GigE core Network, implementing our WAN can provide you with access to multiple services, and offer faster and more reliable remote access to applications and data.
Facing the technical challenges together
Exponential-e is well placed to assist and support Care Home providers to meet the technical challenges they face.
Advancements in technology are enabling the ageing population to remain self-sufficient for longer, and extending the amount of time they can maintain their independence.
If you would like to find out more about how you can work together with Exponential-e to positively influence the quality of care and support services delivered to your residents through technology, simply contact us.
Peace of Mind-as-a-Service
We are driven by customer service, and we have the leading NPS score in our industry to prove it.
Working with Exponential-e, you’ll have access to our expert advice and support 24/7 x 365. We proactively monitor all our services - which means we’ll resolve issues before you even know they exist.
That’s what Peace of Mind-as-a-Service means: whatever happens, Exponential-e has got you covered.
London Head Office - 100 Leman Street, London, E1 8EU - Tel: 020 7096 4100 | Manchester Office - 3 Hardman Street, Manchester, M3 3HF - Tel: 0161 669 4050
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