Peace of Mind-as-a-Service

We continually strive to deliver the best technology service and support in the UK for our customers, and have been for over 16 years. Our customers call this Peace of Mind-as-a-Service.

Peace of Mind-as-a-Service - what does it mean to you?

You can rest assured that Exponential-e has all the following areas covered off:
Platinum service customer Support 24 / 7
Transparency with our real-time ‘live’ NPS score
Carrier-class Network delivering 24 / 7 non-stop compute uptime
Security & business continuity optimized for your protection
Multiple services over one pipe offering flexible & versatile solution design
Seamless interoperability between our Cloud-Network Platform
Single-pane-of-glass management of multiple Cloud platforms
Frictionless migration to the cloud in days not weeks or months – no IP address changes required
Trusted & Innovative Partner working to international management standards – 8 ISO accreditations
Want to find out more about our A star Customer service? Click here.

Delivering Peace of Mind-as-a-Service

To demonstrate our on-going commitment to delivering customer service excellence, we have published our live, real-time Net Promoter Score (NPS)on our website, for the world to see.

Does your provider give you this level of transparency?

Our Net Promoter Score

Rolling 3 month average. Industry average 17

Rated by the British Standards Institute as a 'world-class' company, who selected Exponential-e to represent the embodiment of a resilient organisation, out of the thousands of organisations they work with.

Just one way we exceed customer expectations...

We work hard to maintain our ISO accreditations, and are regularly audited by the BSI to ensure we continue to offer the best service to our customers.
Our accreditations

London Head Office - 100 Leman Street, London, E1 8EU - Tel: 020 7096 4100    |    Manchester Office - 3 Hardman Street, Manchester, M3 3HF - Tel: 0161 669 4050

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