The Network, the technology and the service
The foundation for business communications
The Smarter Network Technology
Our roots in Customer Service Excellence
What we do
We provide Cloud and Unified Communications services delivered over our own 100GigE secure, super-fast Network. Over the years we have invested heavily in expanding our Network reach, and building resilient Cloud and Voice infrastructure. Our service capability includes world-class Managed IT Services.
Technology and innovation drives our growth, and is complemented by our world-leading Customer Service and Support. We’re trusted by over 3,000 customers, with 96% reference-ability, click here for our live NPS score. We work with technology partners with world-renowned technical capabilities and innovations to deliver our customer solutions.
But as our customers will tell you, it's not just the innovation and the brilliant customer support they value. They also value the Exponential-e integrity and ethos as their trusted partner working with them to design and deliver their solution on time and on budget.
Because ultimately, what you really seek in a partner responsible for your critical infrastructure is Peace-of-Mind-as-a Service. This is precisely what Exponential-e delivers.
Leadership and Applied Innovation
We have built our business with technology firsts; whether building the UK's first VPLS Network or introducing our award-winning Bandwidth Management service. Our ethos is to apply innovation in everything we do to ensure our customers' technology strategies are sustained ahead of the competition.
The expertise we have developed in both Networking and Cloud services is integral to our trusted adviser status with our customers. Each project we undertake makes the best use of the knowledge and expertise within our business.
Henry joined Exponential-e as Chief Financial Officer in 2017 and is a board member, reporting to CEO Lee Wade. Henry brings with him 23 years' experience, having worked at a number of organisations including Vauxhall Motors, Electrolux and most recently as Finance Director at Kelway.
Henry has extensive experience in managing complex financial operations for high growth businesses. With Exponential-e's ambitious growth plans over the coming years, his senior leadership experience will be invaluable at this pivotal time.
Jonathan brings experience from all spectrums of the IT lifecycle from engineering, design & development, strategy, consulting, service delivery, transformation and sales.
His career spanning the last 17 years had been across multiple global system integrators such as Atos, Fujitsu and HP and for the past 10 years has been focussed around driving innovation to customers through the leverage of Cloud technology and services. His passion is helping customers harness new and emerging technologies and services to drive innovation within the business and be agile to respond to market change. At Exponential-e his core focus is supporting customers in transforming their IT services to enable the business to drive their digital transformation strategy, working with the teams across Exponential-e to drive innovative release of new services as well as strengthening Exponential-e’s Analyst, CIO and Partner community.
David holds a Masters' degree in Telecommunications Engineering, an MBA and has over 15 years' experience in the telecommunications and IT industry.
As Director of Products and Commercial Management, David's key objective is driving revenue and margin growth. He is responsible for planning, launching and in-life management of Exponential-e's Products and Services portfolio, pricing strategies, and the commercial management of large contracts.
Joining Exponential-e more than 10 years ago, David has been instrumental in Exponential-e's evolution, expanding the portfolio from a connectivity provider to a managed ICT services provider, spanning Connectivity, Voice, Unified Communications, Cloud and Hosting, and Cyber Security Services.
Paul joined Exponential-e in June 2014 and currently oversees the day to day Operational Service Delivery including direct responsibility for the Provisioning, Projects and Programmes team. Prior to joining the company, Paul worked for several other technology and communications firms, beginning his career at BT working as a Programme Manager in BT's Global Services arm, transitioning to lead on key Major Programmes such as Defence, NHS and later on the early implementation of the 2012 Olympic delivery. From 2009-2014, Paul held several senior roles within Virgin Media Business, lastly heading up the UK Service Delivery team responsible for in excess of over 150 people across two sites in Hook and Peterborough.
Outside of work, Paul enjoys spending time with his family as well as watching rugby and attempting his first half marathon.
Sarah brings over 13 years of experience across Recruitment and HR Management and since her commencement in 2012 has seen the exponential-e grow from 210 to 485 employees.
As the Head of Human Resources, she is responsible for leading HR Business Partnering, Learning and Development, Recruitment and HR Operations. Sarah commenced her career in Australia and upon arrival in the UK in 2009 she made the transition into the Technology sector.
Outside off the office you will find Sarah on Netball courts around Kingston and Surrey and in her spare time takes on the club captain duties at Claygate Netball Club.
Amy has spent her whole professional career in customer-centric roles and her initiatives are at the forefront in leading Exponential-e’s customer first ethos.
She was responsible for building and expanding the Exponential-e Client Relations and Service Management teams; these teams provide a conduit between Exponential-e and our customers, and play the crucial role of ensuring we are constantly focussed on meeting and exceeding customer expectations. Amy’s ITIL team also govern customer-related incidents, changes and problems, using the ITIL Framework to give us live insight into our customers’ experiences with us, and ensuring we maintain our ISO2000:1 standard.
In addition, Amy leads our live ‘Voice of the Customer’ programme and is responsible for driving all key customer experience projects identified through this.
Our Technology Partners
Amazon Web Services
Meet the growing need for Cloud with Amazon Web Services (AWS). Exponential-e is able to meet the strategic business needs of customers using an exciting set of integrated products and cloud technologies. Transform your platforms and applications, whether you are looking to extend your on-premises environment to AWS, or looking to fully migrate to the cloud. We will greatly enhance your networking capabilities, while our AWS partnership also gives us access to a rich range of partner benefits, including connectivity, training and support from AWS experts.
AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace, used by large multinational enterprises and leading tier-1 operators around the world. AudioCodes enables Exponential-e to build and operate all-IP voice networks for unified communications, contact centres, and hosted business services, including Microsoft Teams solutions.
Cisco has led the industry in the development of IP-based networking technologies. Exponential-e enhances current solutions with Cisco technology connecting people, devices and networks to allow smooth transfer of information regardless of time, place or type of computer system - providing your bridge to possible. Our certified engineers work with the latest requirements to design and manage leading services. Whether routing, switching, data centre, security or collaboration solutions Cisco enables deeper network intelligence and visibility.
Citrix isn't just a VDI, it's a comprehensive end-user computing platform that empowers our solutions architects to tailor build the ideal solutions for our customers. It offers user and application services such as Virtual Desktop, Hosted Shared Desktop and much more.
Citrix supports a diverse array of endpoints, alongside easy to scale and bolt on services that can ultimately enable us and our customers to do more. Find out more.
With CTERA, Exponential-e is leading the digital transformation of enterprises to cloud-enabled file services. CTERA provides the only cyber-hardened and completely unified multi-cloud data management platform that allows enterprises to address the full continuum of global file services from the edge to the cloud infrastructure of their choice.
MicrosoftWorking with one of the leading technology companies in the world enables us to enhance our product offering and deploy innovative services to customers. The Exponential-e Network, and our other services, are further strengthened by the collaboration with Microsoft capabilities. Find out more.
NetApp is renowned for leadership in data storage systems and hybrid cloud. With NetApp’s all flash data-driven solutions, Exponential-e simplifies management of applications and data across cloud and on-premise environments to accelerate digital transformation. Together with NetApp, we empower global organisations to unleash the full potential of their data to for greater customer engagement, faster innovation, and efficient operations.
Organisations worldwide trust Palo Alto to maintain the reliability of networked systems. Palo Alto is committed to securing today’s complex IT environments, designed for the modern and digital age.
Working with a global leader for cybersecurity, we enable applications and prevent successful cyber breaches. We do this with a security platform that constantly evolves to stop the most sophisticated threats, with solutions from next generation firewalls to endpoint protection to complete cloud security.
The global leader in Virtualisation, we use VMware to help us facilitate the delivery of our Virtualisation and Cloud-based services. VMware's approach accelerates the transition to Cloud computing while preserving existing investments and improving security and control. Find out more.
Zerto is rapidly becoming the standard for disaster recovery and business continuity in the modern data centre. The company's award-winning solution, Zerto Virtual Replication (ZVR), is the industry's first hypervisor-based, virtual aware, data replication software, offering simplicity and greatly reduced operational and maintenance costs compared to legacy array-based replication. Find out more.
Our History of Innovation
The SD-DP and DX Blueprint
Continuous improvements to our service
The Product Innovation Continues
Expansion to the ARK
Award Winning Year
Launch of DaaS & SD WAN
Launch of own Private Cloud & Data Centre Seamless interoperability for cloud and network.
Core Network upgrades to 100 GigE
Exponential-e broadcasts Royal Wedding
Launch of Bandwidth Management
Exponential-e launched our web-based monitoring portal, giving our customers full control and visibility of all traffic and applications traveling their Network. For free - as standard!
Launch of Smart Internet
Launch of VPLS Network
Exponential-e launched World-first Virtual private LAN (VPLS) making it possible for our customers to create a logical local area network (LAN) structure between geographically separate sites.
Intelligent Internet Algorithm
World-first innovative Connectivity algorithm to maximise speed and minimise latency for our global financial trading customers.
Internet over Ethernet
London Head Office - 100 Leman Street, London, E1 8EU - Tel: 020 7096 4100 | Manchester Office - 3 Hardman Street, Manchester, M3 3HF - Tel: 0161 669 4050
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