Hotels as we know them are changing. A new, younger generation of guest are now used to greater agency over their guest experiences, more home comforts, and a more tech-savvy service. With increasing competition from the fast growing renting and sharing economy, hotels must adapt in order to provide visitors with a greater – and more tailored – guest experience. But how can hotels provide tailored guest experiences to hundreds of guests at a time? Continue reading “5 Trends Innovating the Hotel Industry in 2018″
The portmanteau “Fintech” has been an increasingly large part of everyday language in recent years. Fintech hasn’t just changed our language, it’s changed our financial culture. New technologies, like machine learning, artificial intelligence, and predictive behavioural analytics, have the potential to take the guesswork and habit out of financial decisions. Continue reading “How can Fintech help transform the housing industry?”
Scott Goodwin, Director, Cloud Voice Services, Exponential-e
It’s that time of year when we start to reflect on 2017 and start to look forward to what the New Year will bring. Technology is changing the world we live in at such a rapid pace. This might seem like a pretty obvious statement, but for businesses the challenge is keeping pace with these advancements. Responding to disruptive forces and integrating them into your operational processes is not always straightforward.
The Legal sector has faced considerable disruption over recent years, with an increasingly digital client base and client demands for better value for money and greater price certainty. Greater competition from new entrants moving into the market has also led to many looking to digital solutions to help them innovate and remain competitive. Continue reading “Digital success – legal sector’s need for 20/20 vision”
Digital transformation in the business world has accelerated at an increasingly rapid pace in recent years. Recent reports suggest that by 2018, CIOs will devote 28 percent of their budgets in support of digital transformation (source: Gartner.com).
The Internet. For decades it’s been the connectivity medium of choice. It gives the world a chance to communicate, from businesses communicating with their customers to developing countries participating in a global community. It has a huge impact on the business world. Continue reading “GDPR – blessing or hindrance?”
In business, time and luck is everything. My appointment as CFO at Exponential-e ultimately came down to timing. In 2011, I met Lee Wade at an Arsenal game. I’d just been promoted to Financial Director at Kelway, and I think he tracked the subsequent financial success of the company. When he was building a new team, he approached me and asked if I was interested. I suppose it was just fortuitous timing. Continue reading “A chance meeting, a travel interlude and the opportunity ahead – Meet our new CFO”